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FAQ's
 
How do I Order my pictures?
 
How do I checkout when I am finished shopping?
 
How do I order from Authorize.net?
 
While checking out can I change quantity or Personalization?
 
I am a photographer and I would like to get an Event Code and password for an event that I will be photographing in the near future?
 
I am a photographer and I would like to post my images on the web?
 


How do I Order my pictures?


To order pictures simply left click on the picture you wish to order (The picture will flash when you have highlighted it as a verification and a reminder of which picture you chose.) Next, you will choose the quantity of the size print or products you desire in the quantity box next to the product. You may also personalize certain products with a name or any other text by clicking in the “personalize it” box and typing the text into the box. When you are ready to complete your transaction simply click “Go to Checkout” or on the shopping cart to proceed to checkout where you will complete your transaction.

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How do I checkout when I am finished shopping?


Click on the shopping cart icon or “Go to Checkout”. You will be directed to a verification page where you can verify print and product selection, Personalization, quantity, price and total price. If everything is correct click “proceed to Checkout”. Complete shipping information and Billing details. If the billing address is the same as the shipping address simply click “use shipping details” and they will automatically fill in. Note the email address you enter is where the confirmation will be sent. Next you will confirm the total cost of your items including taxes (if applicable) and shipping, click confirm order. Now you will be directed to authorized.net which is a secure site for credit card ordering.

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How do I order from Authorize.net?


Authorize.net is a secure website which allows safe and easy Internet transactions. You do not need an account or username to make a payment. On the Authorize.net payment page, enter your credit or debit card information and verify the billing and shipping address. The billing address must match the one on file for your credit or debit card. Next enter the security code in the box provided to further safeguard your transaction and then click Submit. If the transaction is validated you will directed to an order completed page; if something was incorrect it will list the incomplete fields at the top of the page. Please correct the errors and resubmit your order. If you have any problems click here to contact us.

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While checking out can I change quantity or Personalization?


During checkout you may change your personalization or quantity by highlighting the box you wish to change and correcting the information. After the quantity and personalization is correct you must hit “update” for the corrections to take effect. You may also empty all items out of your cart simply by clicking the delete button.

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I am a photographer and I would like to get an Event Code and password for an event that I will be photographing in the near future?


To get an event code and password left click on “Get New Event Code.” Select the type of event (prom, sport, etc.) and list a valid email address. Type a description, name, or location to identify the event such as Cleveland High School Prom or Cleveland Spring Fling. A new code and password will appear automatically and an email will be sent to you momentarily with the code and password. You also can call your APS representative to receive your new code and password. At this time you may access and print out 20-up handouts to be passed around at the event.

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I am a photographer and I would like to post my images on the web?


To post images you can send us a CD with the images or click upload images. You will either type a direct path to the images or browse for the images by selecting browse (only jpeg and tiff formats are accepted). Once the path is complete click upload images. Depending the size and quantity of images uploading it may take long periods of time, so if the job has over 300 images please send in via DVD or CDs.

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